Got Questions? We’ve Got Answers
Find quick answers to the most common questions about our services, process, and how we can support your business.
STILL NOT SURE?
Frequently Asked Questions
Everything you need to know about working with our virtual assistants — clear, simple, and straightforward.
What is a Remote Assistant (RA)?
An RA is a remote professional who provides business, administrative, marketing, or specialized support — helping you save time and focus on growth.
How do I know which RA services I need?
We’ll assess your business needs during an onboarding consultation and match you with the right RA services or package.
Can I hire a RA part-time or full-time?
Yes! We offer flexible plans so you can choose hourly, part-time, or full-time support depending on your workload and budget.
How do I communicate with my RA?
You can stay connected via email, chat apps (Slack, WhatsApp), video calls (Zoom, Google Meet), or project management tools.
Are my business details kept confidential?
Absolutely. We prioritize client privacy and sign confidentiality agreements (NDAs) when required.
What industries do you specialize in?
We work with a wide range of clients — from real estate and e-commerce to coaches, consultants, startups, and established businesses.
What if I need a RA with specific skills?
We match you with RAs trained in specialized areas such as social media, e-commerce, CRM management, or customer service.
How soon can I start?
Most clients get matched with a RA within 3–5 business days after sign-up and consultation.
Can I scale up or down as my needs change?
Yes! Our services are fully scalable — you can add more hours, upgrade your plan, or adjust support as your business grows.
What makes RA Connect different?
We combine expert RAs with a sports-inspired team spirit, ensuring reliable support, consistent results, and a partnership that always hits it out of the park.
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